FAQ


1) Do you have more colours, sizes or bike models?

2) I have tried to adjust the brakes many times but they still don't work properly. I think that the brakes are faulty/damaged/worn/used.

3) I have tried to adjust the gears many times but they still don't work properly. I think that the derailleurs are faulty/damaged/worn/used.

4) I have ridden my bike only 2/3/4 times, one pedal has come off and the threads on the paddle and the drive shaft are completely broken.

5) My local bike shop told me that the bike is worth £20/£30/£40 only...

6) I have tried many times to center the wheels but it is impossible because they are faulty/damaged/worn/used or the fork is bent.

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1) Q: Do you have more colours, sizes or bike models?
A: We are sorry but all available bikes are advertised on eBay.
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2) Q: I have tried to adjust the brakes many times but they still don't work properly. I think that the brakes are faulty/damaged/worn/used.
A: First of all, all bikes are factory made, we do not sell used bikes or brand new bikes with used spare parts. Secondly, we've been selling these bikes on eBay for more than 2 years. Thanks to our experience with the assembly and the adjustment of these bikes we know that sometimes it may take a while but there is always a way to adjust the brakes, provided the wheel is mounted correctly. What sometimes appears to be a badly centered brake is simply a wheel fastened in slightly crooked.
Please take a look at the following link. You might also want to browse through the whole site to find additional information on brakes tune-up, troubleshooting and service:
http://www.bikewebsite.com/bicycle-bra.htm
Finally, the following pictures can help you understand the various ways you may adjust the brakes:
1

2

3

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3) Q: I have tried to adjust the gears many times but they still don't work properly. I think that the derailleurs are faulty/damaged/worn/used.
A: As already mentioned above, all bikes are factory made, we do not sell used bikes or brand new bikes with used spare parts.
Here is how to adjust the gears:
First of all, make sure the wheel is mounted correctly. Sometimes what appears to be a hard to adjust derailleur is simply a wheel mounted slightly crooked.
Please take a look at the following links and browse through the whole site to find additional information on gears tune-up, troubleshooting and service:
http://www.bikewebsite.com/rearder.htm (rear derailleur)
http://www.bikewebsite.com/ftder.htm (front derailleur)
If the derailleur is bent a little (due to the transport, uncareful removal from packaging, etc) you can align it by exerting little pressure on it (preferably with both hands).

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4) Q: I have ridden my bike only 2/3/4 times, one pedal has come off and the threads on the paddle and the drive shaft are completely broken.
A: Both pedals must be tightened completely. Assembly failure may damage the crank threads and/or make the pedal come off while riding the bike. Properly fixed pedals will never come off, though, so no worries. Please
note that each pedal is labeed either R or L. The right pedal must be installed clockwise, the left pedal counterclockwise.
This pedal may come off (it has unscrewed itself while riding or wasn't fixed properly, you can see the threads between paddle and drive shaft):
5

This pedal can't come off unless the drive shaft or the pedal itself completely break (never heard something like this before):

6

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5) Q: My local bike shop told me that the bike is worth £20/£30/£40 only...
A: Please take a look at the following shopping list:
Cable gear set: about £9
Cable brake set: about £5
Pedals: £5
Rear derailleur: £10
Front derailleur: £10
These are the cheapest possible prices for various parts. We have spent about £50 so far. Still to buy: handlebars, brake levers, seat, seat post, brakes, a huge quantity of spare parts, front fork, wheels and obviously the frame.
If your local bike shop manages to sell new bikes for £20/£30/£40/... tell them we are keen to do business with them!!!

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6) Q: I have tried many times to center the wheels but it is impossible because they are faulty/damaged/worn/used or the fork is bent.
A: The answer is quite the same as the one for question 2 and 3. A common mistake is to fix the wheel on the fork before centering it, simply believing that it must be fixed as the picture below.
8

Instead please do as follows:
a) put the wheel into the fork;
b) center the wheel;
c) fasten the hub bolts on the fork.
As you can see, there may be little space between the hub and the fork. This can still be the right position of the wheel.

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For further information on bike assembly (brake and gear adjustment etc.):
http://www.bikewebsite.com/bike_tune-up_index.htm

For a DIY service:
http://www.bikewebsite.com/repair-bike-index.htm